Support // Ark & Mile
Support Center
Quick answers, download guidance, and contact paths. Keep it simple. Keep it fast.
FAQ
Where do I download my purchase?
If you purchased through Gumroad/Etsy, your download is available in that platform’s receipt / library. Direct downloads will be enabled later via secure links.
I upgraded inside the app — where’s my license?
License delivery will be handled by the in-app upgrade flow. If something fails, contact support with your receipt email.
Refunds / issues
For marketplace purchases, refunds follow that platform’s policies. For direct purchases (coming soon), we’ll provide a clear refund policy here.
Contact
Need custom software or support? Use the request form to avoid spam.
Tip: include app name + version + what you tried.